March 3, 2010

 

This may be old news to you or new news but if you dial 311 from your phone you are instantly connected to a non-emergency division of the City of Miami to help you ask important questions in regards to City Services.  This service has been in operation since 1997 and answers in Spanish, English and Creole with personal service 5 days a week Monday-Friday 6:00 a.m. – 10:00 p.m., Saturday and Sunday 8:00 a.m.-5:00 p.m. with 24-hour information during emergency events such as hurricanes.  More information may be found at http://www.ci.miami.fl.us/press/miami/311.asp .

I personally have used this service when the next day was a holiday and I was not sure if we had garbage pickup and also when we have missed garbage pickup. 

Examples of the types of services that City of Miami citizens can report or request are as follows:
Code Enforcement Issues
? Abandoned vehicles
? Illegal construction
? Illegal business
? Illegal signs
? Illegal dumping
? Chickens

Public Works Issues
?Flooding or drainage issues
?Potholes
? Sidewalk damage
?Tree trimming requests

Solid Waste Issues
?Missed garbage pick-up
?Missed trash pick-up
?Missed recycling pick-up

Examples of the type of information provided at 311 are as follows: City’s new Benefit Bank which includes info on Food Stamp and other Human Services, Small Business loans/how to start a business, information for first time homebuyers, information about City of Miami Parks and Recreation,mini-dimp location,zoning and much more!                 

 Other helpful websites if you live in Miami and/or City of Miami:   http://www.miamigov.com/cms/   or  http://www.miami-dade.com/  or  miamidade.gov

Dial 3-1-1
for non-emergencies
Mon. – Fri. 6 am -10 pm
Saturday 8 am – 5 pm

TDD
(305) 468-5402

From out-of-area
(888) 311-Dade

Did you know the City of Miami also has a Neighborhood Resource Officer?? So if you are going out of town or are getting your house tented and want the Officer to drop by and make sure all is well or sit in the driveway off and on for 2-3 days you can call Officer Leonardo Carrillo at 305-643-7170 or email him at Leonardo.carrillo@miami-police.org.   He will stop by your property if you live the Coconut Grove area.   

If you are thinking about buying or selling you may find me at jill@jillpenman.com or 305.807.9199.  If you are reading this you have found my blog, tweets and website!